What KYC means
Know Your Customer is the regulated identity verification process operators use to confirm who holds an account. It exists to meet anti money laundering obligations and to prevent underage and duplicate accounts.
Verification is typically staged. Early stages ask for personal details, later stages for photo identification, proof of address and, in some cases, source of funds documentation.
- Government issued photo ID for identity.
- A recent utility bill or bank statement for address.
- Source of funds documentation when requested.
Getting through it quickly
Most delays come from documents that are cropped, expired, low resolution or that do not match the name and address on the account. Upload full page, unedited, in date documents and make sure your account details match them exactly.
Review is manual, so exact processing times are not publicly fixed and vary with volume.
Frequently asked questions
- Can an account be used before KYC is complete?
- Access limits before verification depend on the operator's current policy and your jurisdiction. Requires verification for your specific account.
- How long does verification take?
- Not publicly specified. Review is manual, so timings vary with document quality and queue volume.